Shipping policy
Thank you for visiting our website. To help you better understand our shipping and delivery policies, please review the following details:
Shipping Coverage
We offer worldwide shipping, with the exception of countries where the import of adult products is prohibited by law. If you are unsure whether your location is within our shipping range, please contact our customer service team for confirmation.
Shipping Conditions
- Logistics Services Required: Shipping is available to destinations covered by major logistics providers, such as UPS, FedEx, DHL, SF Express, and Sawaka.
- Local Logistics Availability: Your location must have basic logistics support to facilitate the delivery. Please contact us if you are unsure about the logistics infrastructure in your area.
Shipping Fees
- Most Countries: Shipping is free for the majority of countries and regions.
- Special Regions: For certain remote areas or islands where shipping resources are limited, additional fees may apply. Please consult with our customer service team for specific costs.
- Customer-Preferred Channels: If you have a preferred shipping provider or channel, we will assist in arranging the shipment. However, if the shipping cost exceeds $300 USD, the amount exceeding this limit will need to be covered by the customer.
Customs and Duties
In most cases, customs duties are the responsibility of the customer. However, in certain countries or regions, logistics companies may offer customs clearance and duty payment services. To ensure a smooth delivery, please confirm with our customer service whether duty-free services are available in your country.
If you have any questions, feel free to contact our customer service team. We are committed to providing you with the best possible service!